FAQs
Many of our products and startup packages include free shipping within eligible regions. Shipping promotions may vary depending on product size and destination.
Shipping times depend on product availability and delivery location.
Typical estimates:
- In-stock products: 5–12 business days
- Custom inflatables: 2–6 weeks
- Large commercial packages: varies by freight scheduling
Tracking information is provided once your order ships.
Yes. We ship worldwide and work with trusted freight carriers to ensure safe delivery of commercial inflatables and equipment.
International customers are responsible for any customs duties, import taxes, or local fees required by their country.
No. Inflatables arrive folded and packaged for transport. Setup is quick and typically takes 10–30 minutes depending on the unit size.
What comes with my inflatable purchase?
Most inflatables include:
- Storage bag
- Patch kit
- Stakes or tether points
- Business card holder
- Removable business banner area
Some units also include hoses or additional accessories depending on the model.
Some packages include blowers while others require separate purchase. Always review the product description for included equipment.
We accept major credit cards, debit cards, bank transfers, and approved financing options for qualified customers. Payment methods may vary depending on your location and order size.
Yes. Financing options are available on select products and startup packages. Financing allows qualified customers to spread payments over time while growing their rental business.
Yes. Orders must be fully paid before production or shipping begins unless financing or a custom payment agreement has been approved.
Absolutely. CommercialSlideCo works with rental companies, event businesses, and resellers looking to purchase multiple inflatables or large startup packages.
Contact our team for bulk pricing and custom package options.
Yes. We offer customization services including:
- Custom colors
- Business logo printing
- Custom banners
- Theme modifications
- Size adjustments
Custom production times may vary depending on design complexity.
We accept returns on eligible unused products within the approved return period. Products must be in original condition and packaging.
Custom-built or personalized inflatables are generally non-refundable.
Used products are typically not eligible for return unless there is a verified manufacturing defect.
If your order arrives damaged, contact us immediately with photos of the packaging and product. We will work quickly to resolve the issue with replacement parts, repairs, or shipping claims if applicable.
Yes. Most products include a limited manufacturer warranty covering manufacturing defects.
Warranty coverage does not include:
- Normal wear and tear
- Improper setup or storage
- Damage caused by misuse
- Weather-related damage
- Negligence or unauthorized repairs
Orders may only be canceled before production or shipping begins. Custom orders already in production may not be eligible for cancellation.